What should I ask my builder?

So you're building a new place or tearing things up for a big renovation. It's huge. Like, financially and emotionally draining huge. The stuff you ask before you sign anything? That's what separates a smooth ride from a total nightmare, honestly. I've put together a list of stuff you gotta ask, some insider tips, and a checklist so you don't forget the important bits.

What are the most important financial questions to ask?

Money. Yeah, it's awkward and complicated. But you've gotta be crystal clear on costs, when they want payment, and what happens when stuff goes sideways.

• What is the exact total price and what is included? Don't just accept a number. Get a proper breakdown of the fixed price contract. Materials, labour, permits, site work – all of it. And equally important, what's NOT included. Landscaping, driveways, blinds – those add up fast.
• What is the payment schedule? Never hand over a big chunk upfront. A small deposit, like 5-10%, is normal. Then payments tied to actual progress – slab down, framing done, lock-up stage. Makes sense, right?
• What is the process for variations? Changes happen. Always. Ask exactly how it works: who says yes, how they price it, and what the markup is. 15-20% is pretty standard, but you need to know.
• Are there any provisional sum items? These are allowances for stuff like site costs or fixtures. What if the actual cost blows past that allowance? You need to know if you're on the hook for the difference.

How do I check a builder's reputation and reliability?

Trust is everything, but you gotta verify it. Their past work tells you what's coming.

• Can you provide references from recent projects? Get at least three references, from jobs finished in the last year. Call them. Ask about communication, did they stick to the budget, how were problems handled. People love to talk about bad experiences.
• Do you have a current license and insurance? Check their license with your state or territory's licensing body. And ask for certificates – public liability and workers' comp. Non-negotiable.
• Have you ever been sued or had a complaint lodged against you? Just ask. A good builder won't hide it. You can also dig around online for any tribunal cases. Doesn't hurt.
• Who will be the site supervisor? The guy on site every day? That's who matters more than the company owner. Ask about their experience, qualifications, how they deal with daily crap.

What should I ask about the construction process and timeline?

Knowing the flow helps you plan your life. Delays happen, sure, but how they handle them is what matters.

• What is the estimated start and completion date? Get a realistic timeline in the contract. Ask about working days versus calendar days. Small detail, big difference.
• What are the common causes of delays in your experience? They should be straight with you. Weather, material shortages, council approvals. Ask how they deal with that stuff.
• How will you communicate progress? Weekly emails? Site photos? A project management app? Establish one person you talk to for everything. Saves headaches.
• How do you handle defects after completion? What's the warranty period in your area? Usually 6-12 years for structural stuff. Get a clear process for reporting and fixing problems.

People Also Ask: Key Questions Answered

Can I visit the construction site?

Yeah, but with rules. Most builders let you, but it's gotta be scheduled and supervised. Safety first. Ask for their policy – when you can come, who goes with you, what gear you need. Showing up unannounced? That's a hazard and annoys the workers.

What happens if I change my mind after the contract is signed?

That's a variation. You'll get charged, including a markup for admin and any delays. Some changes might need a new council approval. Ask for the variation form and how long approval takes. Changes early on? Easier and cheaper than during construction.

Do I need a building contract?

Absolutely. Legally required in most places for projects over a certain value. Protects you and them. Never rely on a handshake or a simple quote. A standard contract, like from HIA or MBA, is the way to go.

How do I choose between fixed price and cost-plus contracts?

Fixed price gives you certainty and a clear budget. Cost-plus (you pay actual costs plus a fee) is more flexible but riskier for cost overruns. Ask your builder what they recommend for your project and why. Most people want fixed price for predictability.

Essential Questions Checklist

Frequently Asked Questions (FAQ)